Responsible gambling

At Casino Lethbridge, we are committed to providing a safe and enjoyable gaming environment that promotes responsible play among our patrons.

Self-Exclusion Program. We have implemented a self-exclusion program that allows players to voluntarily ban themselves from the casino for defined periods. This feature is designed to help individuals control their gambling habits and avoid problematic situations. If you would like to enroll in this program, please speak with one of our staff members or visit the responsible gaming information center.

Deposit Limits. While we do not offer online deposit limits on-site, players can arrange voluntary restrictions through provincial programs. We encourage patrons to set personal spending and visit limits to maintain a healthy balance between entertainment and financial responsibility.

Support Organizations. We provide links to reputable organizations that offer confidential support services for individuals struggling with problem gambling:

• Problem Gambling Help Line 
• Alberta Health Services – Addiction Services
• Canadian Centre on Substance Use and Addiction

Our trained staff are available to assist patrons who may be experiencing signs of problem gambling. Please don't hesitate to approach them if you need help.

Responsible Gaming Tools. We offer the following tools to support responsible gaming:

• Access to printed odds information for all games
• Staff training on recognizing and responding to problem gambling

By promoting responsible play, we aim to create a positive and enjoyable gaming experience for all patrons at Casino Lethbridge.